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Privacy Policy

1. Introduction

Clynebank Services Sutherland Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Information We Collect

We may collect and process the following personal data:

  • Name

  • Business name

  • Email address

  • Telephone number

  • Any information you provide via our contact forms or email communications

We do not knowingly collect data from children.

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3. How We Use Your Information

We use your personal data only where necessary and for legitimate business purposes, including:

  • Responding to enquiries and requests

  • Providing information about our services

  • Arranging collections, deliveries, or quotations

  • Communicating with you regarding your enquiry

We do not use your data for automated decision-making or profiling.

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4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – where you have submitted your details via our website

  • Legitimate interest – to respond to business enquiries and provide our services

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5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Your data is stored securely and is only accessible to authorised personnel.

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6. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties.

Your information may only be shared where required:

  • To comply with legal obligations

  • With trusted service providers strictly for business operations (e.g. IT or hosting providers), under confidentiality agreements

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7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal, accounting, or reporting requirements.

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8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

To exercise any of these rights, please contact us using the details below.

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9. Cookies

Our website may use cookies to improve functionality and user experience. You can control or disable cookies through your browser settings.

(If you use analytics or tracking cookies, a separate Cookie Policy or cookie banner is recommended.)

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10. Third-Party Links

Our website may contain links to third-party websites (e.g. Facebook). We are not responsible for the privacy practices or content of those sites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately.

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12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Clynebank Services Sutherland Ltd
Golspie, Scotland
Email: admin@clynebankservices.co.uk
Phone: 07709 491841

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